Privacy Policy

1. Information We Collect

When you interact with Floral Haven, we may collect the following types of personal information:

  • Personal Identification Information: This includes your name, email address, phone number, and physical address.
  • Order and Transaction Data: Information about the products you purchase, the date and time of purchases, and payment details.
  • Communication Data: When you contact us via email or through our website, we may store your messages, email address, and contact information.
  • Website Usage Data: Information collected via cookies and tracking technologies to understand how you interact with our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To process and manage your orders and transactions.
  • To communicate with you regarding your inquiries, orders, or feedback.
  • To improve our website and services based on user feedback and usage patterns.
  • To send you promotional materials, newsletters, or special offers, if you have opted in to receive them.
  • To ensure compliance with legal obligations and protect our rights.

3. Data Protection and Security

We take the security of your personal information seriously. We implement a variety of security measures to protect your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Your Rights

You have the right to request access to the personal information we hold about you, to request corrections to your information, and to request deletion of your personal data in certain circumstances. To exercise these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our practices regarding your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: [email protected]